EndNote X9 Won't Import on Mac: Troubleshooting Guide

As a researcher, having reliable citation management software is crucial for ensuring accuracy and efficiency in writing papers. However, sometimes issues can arise, such as EndNote X9 refusing to import references on your Mac. In this article, we will provide you with a step-by-step guide on how to troubleshoot and resolve the problem.

The first step is to ensure that you are using the correct output style for your citation format. To do this, go to Edit > Output Styles in EndNote X9, and select the style you wish to edit (e.g., Harvard). You can then click 'Edit' next to the style name, which will take you to a dialogue box where you can customize various elements of the output style.

Another possible cause of the importing issue is that your EndNote library may not be set up to sync automatically. To check this, go to Edit > Preferences > Sync in EndNote X9, and ensure that 'Sync Automatically' is checked. This will periodically save your EndNote library online, avoiding any future loss of data.

If you are using EndNote Desktop on a personal device (off-campus), it is essential to sync your Library using an EndNote Online account. To do this, go to Edit > Preferences > Sync in EndNote X9, and click 'Enable Sync' followed by 'Sign Up' to create an EndNote Online account.

It's also important to note that EndNote Desktop is not a web-based application and stores references on your local computer. Therefore, you should ensure that you are using the same email address and password when registering for both EndNote X9 and EndNote Online accounts.

In addition, if you already have an EndNote Online account, you can supply the same email address and password when you register for EndNote X9. This will allow you to access your EndNote library from any device with an internet connection.

By following these simple steps, you should be able to troubleshoot and resolve any importing issues with EndNote X9 on your Mac.

Endnote x9 wont import mac